Non-destructive entry first, always - and we re-key Schlage, Kwikset, and Baldwin locks on the spot while you watch
You get a price before we start. It does not change when we arrive. No surprises.
Franchisee Success Stories
The owners who do best with Preston Locksmith & Security are not career franchising veterans. They’re hands-on people who saw the gap between what most locksmith companies promise and what they actually deliver. Some came from trades. Some came from sales. All of them wanted a business with real demand, a straightforward model, and a brand that answers its phone. They found all three here, and they’ve built something durable in their own markets.
Meet Our Owners
Justin L. – Austin, TX
Justin spent nine years running service routes for a plumbing company, so he knew exactly what a well-run dispatch day looked like and exactly how rare that is in the home services world. When he started researching locksmith franchises, the thing that kept pulling him back to Preston Locksmith & Security was The Relay Visibility Guarantee. He told us it was the first time he saw a locksmith brand put live arrival tracking, before-and-after photos, and a written price into a single promise, then stamp it on every job. That matched how he already worked. Since launching his Austin location, Justin says the biggest change is control over his own schedule without losing the structure of a proven system. He still runs routes himself two days a week because he likes being on the street, and he says the brand’s no-phone-tag standard is what keeps his online reviews clean and his repeat commercial accounts growing.
Ruben M. – Phoenix, AZ
Ruben came up in retail management, where he learned to read a profit and loss statement but never got to own one. He wanted out of corporate quarterly targets and into something with a tangible skill attached. Locksmith work appealed because it’s needed every single day, in every neighborhood, from apartment rekeys to commercial door hardware. What sealed it for him was the training depth across hardware brands. Ruben had never touched a Medeco or Mul-T-Lock cylinder before joining Preston Locksmith & Security, and he says the brand’s support on high-security commercial work gave him the confidence to bid jobs his competitors wouldn’t even quote. Three years in, he’s running a full team and still answers the occasional overnight call himself. He says the live-person phone standard isn’t just marketing. It’s the reason his schedule stays full while other shops in Phoenix lose jobs to voicemail.
Miguel H. – San Antonio, TX
Miguel started as a technician at a national locksmith chain and left because he got tired of apologizing for things the home office controlled. Prices that changed at the door. Dispatch windows that stretched for hours. He knew the work inside and out, but he didn’t want to build his own brand from scratch with no support. Preston Locksmith & Security gave him the middle path: his own location, a brand he trusted, and The Relay Standard in writing. He says the 365-Day Done Right Promise is what made ownership feel safe. If his techs don’t get a repair right, a second visit is free, and the process is already built. Miguel opened his San Antonio location in 2021 and now runs three vans. His favorite part of ownership is the before-and-after photo log. It protects his techs, keeps customers calm, and gives his commercial clients documentation they never got from the chain he left.
Karen N. – Denver, CO
Karen had never worked a trade in her life. She was an operations director at a logistics company and wanted a business with the same operational clarity but on a human scale. Locksmithing surprised her, she says, because the demand is just as predictable as freight but the work is far more personal. You’re helping someone get back into their house at midnight or rekeying a new home for a young family. Karen chose Preston Locksmith & Security because the franchising materials didn’t read like a sales pitch. The written price standard, the trackable arrival time, the digital invoice link. Those weren’t aspirations. They were the operating system. She opened her Denver location and quickly learned that the commercial side of the trade, access control and master key systems, rewards owners who understand process. Karen now runs one of the strongest commercial books in the area, and she says the best part is that every job ends with a paper trail her clients actually want to keep.
Your Story Starts Here
If you want to know what owning a Preston Locksmith & Security location actually looks like, call (409) 405-4485 and talk to a person. Request the info kit below, and we’ll walk you through the model without the pressure and without the phone tag.
Written by Kevin Yoon, Owner at Preston Locksmith & Security, serving the Locksmith franchise community since 2008.