Why Homeowners Choose Preston Locksmith & Security for Locksmith
Most homeowners don’t think about locks until the moment one fails. Then it’s urgent. A key snaps in the deadbolt, a new house needs fresh keys, a break-in attempt leaves the front door feeling flimsy. What separates good locksmith work from the rest isn’t marketing: it’s whether the price was clear before the work started, and whether the person at your door had real training. Kevin Yoon leads Preston Locksmith & Security to deliver exactly that. We give you a written price before any work begins, a live arrival time you can track, and photo updates of the work before and after. That’s the Relay Visibility Guarantee, and it’s on every job we do.
6 Reasons We’re a Top Locksmith Company
Experience That Shows in the First Five Minutes
Preston Locksmith & Security was founded in 2008, so we’ve been in this trade long enough to know what actually goes wrong on a job site. A locksmith who has only drilled out cylinders will struggle with an older Baldwin mortise lock. Our team has seen hundreds of homes across Los Angeles, from mid-century bungalows in Highland Park to newer builds in Playa Vista, and that means we know what rekeying hardware is in the walls before we arrive.
A Reputation Built on Showing Up Prepared
Los Angeles homeowners tell us the same thing again and again: other contractors show up late, without the right parts, and the price changes after the work begins. Our local reputation rests on the opposite. We send a live arrival time, not a four-hour window, and when our team gets there, they have the common hardware for Schlage, Kwikset, and Medeco cylinders on the truck. You know who is coming, when they’ll be there, and what it will cost.
State-Licensed and Held to a Standard
Every pro working under the Preston Locksmith & Security name is required to hold the license and insurance their state requires. We don’t bend on that. When you hire a locksmith in California, you want someone who stands behind their work, and licensing is the baseline, not the finishing touch. A quick check of the state’s licensing database gives you confidence before you even book.
Brand Expertise You Can Trust
Most homeowners don’t know a Kwikset from a Schlage until they have to buy one, and by then they’re standing in a hardware aisle trying to guess. We work with these systems every day, including high-security Medeco and Abloy commercial hardware. That means when we rekey a house in Los Angeles, the new keys actually match the existing deadbolts. It’s a simple thing that goes wrong more often than you’d expect with less experienced shops.
Transparent Pricing, in Writing, Before the Work Starts
The locksmith trade has a reputation for bait pricing, and some of it is earned. You call about a lockout, the person on the phone quotes one number, and the bill at the door is different. We refuse to operate that way. Every job gets a written price before any work starts. When we quote the price on the phone, that’s the price on the invoice. No surprise fees, no call-out surcharge added on arrival, no padding for parts we “discovered” we needed.
The Relay Visibility Guarantee Backs Every Job
Every Preston Locksmith & Security location works to one promise: total visibility. You get a live arrival time you can track to your door, photo updates of the work before and after, and a written price before anything starts. If the work doesn’t hold up, we come back and make it right. That’s not a slogan; it’s the standard we’re measured against.
Our Promise to You
We built Preston Locksmith & Security so you don’t have to gamble when you need a locksmith. Here’s what that means in practice. You’ll get a live arrival time, not a vague window that leaves you stuck waiting. You’ll get a written price before any work starts, and that’s the price you pay on the invoice. You’ll get photo updates of the work, before and after, so you can see exactly what was done. And if anything isn’t right, you call us and we’ll make it right under the Relay Visibility Guarantee. That’s the promise, and it applies to every job, from a simple rekey in Los Angeles to a full commercial lock replacement in San Francisco.
Frequently Asked Questions
You should choose us if you want to know the price before the work starts, not after. We give you a written quote on the phone before anyone is dispatched, and that quote is the price on your invoice. We also send a live arrival time and photo updates of the work, which most locksmiths simply don’t do. Use us once and the difference is obvious. Call (409) 405-4485 and we’ll walk you through it.
Every job is covered by the Relay Visibility Guarantee. If the work doesn’t hold up or something wasn’t done right, you call us and we come back to correct it. No runaround, no arguing about who’s responsible. We’d rather fix a mistake than lose a customer over something that should have been done right the first time. Call (409) 405-4485 if anything after a job feels off.
No. Estimates are free, and you get them before you commit to anything. We’ll give you a written price range for the work you need, and that’s what you’ll pay unless the scope changes and we discuss it with you first. There’s no charge for the phone call and no charge for the written estimate before we start the job. Call (409) 405-4485 for a free quote.
Every pro working under the Preston Locksmith & Security name is required to hold the license and insurance their state requires. That applies to our Los Angeles team and to every other location in the network, from San Diego to Sacramento. We don’t send anyone to your door who can’t show you they’re qualified. If you’d like to verify before we come out, call (409) 405-4485 and ask.
Our Los Angeles team covers the city Monday through Friday from 7:00 AM to 7:00 PM, and Sunday from 7:00 AM to 7:00 PM. When you call, we connect you with the local team that covers your address, and they give you a live arrival time right then, not a vague window. If it’s a lockout or another urgent job, we’ll get someone moving as soon as possible within those hours. Call (409) 405-4485 and we’ll give you a real time to expect us.
Written by Kevin Yoon, Owner at Preston Locksmith & Security, serving homeowners across California and beyond since 2008.