Non-destructive entry first, always - and we re-key Schlage, Kwikset, and Baldwin locks on the spot while you watch
You get a price before we start. It does not change when we arrive. No surprises.
Fast, Reliable Residential Locksmith Across Santa Monica
Most residential locksmith calls in Santa Monica fall into two buckets: a tenant locked out of a pre-1970s apartment with an original mortise lock, or a homeowner who wants a rekey after a roommate, tenant, or contractor stopped returning keys. Both jobs should be straightforward. A standard lockout in Santa Monica typically runs $95 – $160 during normal hours, and a residential rekey runs $25 – $40 per cylinder, with the written price confirmed before work starts. Our crew carries tools for both modern cylindrical deadbolts and the older mortise lock hardware still common in Ocean Park, Sunset Park, and the Wilshire-Montana area. If you’re locked out or need a lock changed, call (409) 405-4485 and a live person answers.
We’re Preston Locksmith & Security, and we’ve been doing residential locksmith work since 2008. Dispatch and scheduling are coordinated from the brand’s Los Angeles office, and our uniformed, background-checked technicians serve Santa Monica locally. When you call, you get a trackable arrival time, a written price before we dispatch, and before-and-after photos of the work. That’s The Relay Visibility Guarantee, and it applies to every job.
Why Preston Locksmith & Security Is Santa Monica’s Preferred Residential Locksmith Company
Santa Monica’s housing stock is genuinely unusual for Southern California. A large share of the apartments north of the 10 and south of Montana were built between the 1940s and 1970s. Many still have the original mortise lock bodies in the door, not the cylindrical deadbolts you’ll find in newer Marina del Rey construction. Our technicians train on both systems, so we don’t show up to an Ocean Park apartment and tell you we need to drill the door because we don’t carry mortise tools. We carry them, and we’ve opened hundreds of these doors non-destructively.
When a Santa Monica customer calls us, they speak to a live person, not a voicemail tree. They get a live trackable arrival time on their phone, the same way they’d track a rideshare. The technician arrives in uniform with a name badge. The price quoted before dispatch is the price on the digital invoice, with a pay link. No added arrival fee, no after-hours surprise. If the repair fails, our 365-Day Done Right Promise includes a free second visit, in writing, on every job.
Locked Out of Apartment in Santa Monica
Locked Out of Apartment calls in Santa Monica are different from lockout calls almost anywhere else in Los Angeles County. The reason is the doors. In the pre-1970s apartment buildings concentrated in neighborhoods like Sunset Park, Ocean Park, and Mid-City, original mortise locks are common. A mortise lock uses a rectangular lock body that slides into a pocket cut into the edge of the door, unlike the round cylindrical deadbolts on most newer doors. If a tech only carries standard pick tools, they may fail on these older locks and resort to drilling. Drilling destroys the lock and usually costs you an extra replacement. We carry mortise-specific tools and open most Santa Monica apartment doors without drilling, typically in 10 to 25 minutes, for $95 – $160 during normal hours, with a written price before anyone is dispatched.
When the lock is a mortise, not a cylinder
You don’t need to know the difference between a mortise and a cylinder lock to call us. But it helps to understand why a cheap lockout service might struggle with your door. Older Santa Monica apartment buildings often have mortise locks with worn internal pin and tumbler components. We service these, and we stock common replacement parts so we don’t have to send you to a hardware store.
What happens after we open the door
Once you’re back inside, we offer a rekey on the spot if a former roommate, ex-partner, or old tenant may still have a key. Rekeying in Santa Monica runs $25 – $40 per cylinder and takes about 15 to 20 minutes for a standard apartment door. It means we swap the internal pins so old keys stop working, without replacing the hardware.
Apartment Locksmith in Santa Monica
Apartment Locksmith work in Santa Monica goes beyond emergency lockouts. Renters and property managers call us for rekeys between tenants, deadbolt upgrades, keypad entry installations, and door reinforcement. The critical local detail is key control. Many Santa Monica apartment buildings use master key systems on individual unit deadbolts. A master key system lets a building manager open every unit with one key, while each tenant’s key only opens their own door. If you rekey a unit on a master system without coordinating with the building’s key control process, you can accidentally break the system or create a unit key that opens common areas. We check for master pins before touching any cylinder, and we coordinate with the building manager when needed.
Rekeying a unit between tenants
Landlords in Santa Monica generally rekey a unit every time a tenant moves out. It’s cheaper than replacing hardware and it’s the standard practice for good reason: you don’t know how many copies of the old key are floating around. A three-lock apartment (entry knob, deadbolt, and a common-area door) typically runs $75 – $120 to rekey completely, with the written price confirmed before we start.
Adding a keypad or smart lock to an apartment door
Santa Monica renters who want a keypad entry without angering their landlord often have us install a retrofit smart lock that fits over the existing deadbolt and requires no permanent modification to the door. We work with Schlage and Kwikset retrofit models, and we always advise renters to check the lease before adding any lock that changes the keyway. In a building with a master key system, a smart lock can technically violate the building’s key control policy. We’ll tell you honestly if that’s the case before we install anything.
Trusted Brands We Service in Santa Monica
We service Schlage and Kwikset hardware most often in Santa Monica homes, along with Medeco high-security cylinders for property owners who want restricted key duplication. We also carry parts for Abloy deadbolts, which show up on some higher-end ocean-view properties in the Wilshire-Montana area. We stock common mortise lock components locally, so most rekeys and repairs in Santa Monica don’t require a second trip. If your lock is a brand we don’t carry parts for, we’ll source them and give you an honest timeline before any work begins.
Common Residential Locksmith Problems We See in Santa Monica Homes
- Original mortise locks with worn internals. The humidity and salt air near the coast accelerate wear on the internal pins and springs inside older locks. We rebuild or replace these components rather than telling you to buy a whole new lock.
- Deadbolts that throw halfway or stick. In pre-1970s Santa Monica apartment buildings, door frames settle over time, and the strike plate drifts out of alignment. We realign the strike plate and adjust the deadbolt throw so the bolt seats fully.
- Master key system conflicts after a DIY rekey. When a tenant or handyman rekeys a unit without checking for master pins, the unit key can stop working on common areas or the building manager’s key can stop opening the unit. We test for master wafer pins before any rekey in a managed building.
- Window locks that don’t catch. Many older Santa Monica apartments and bungalows still have original casement or double-hung window locks that have worn down over decades. We replace or adjust these so the window actually locks, not just looks locked.
Pricing for Residential Locksmith in Santa Monica, CA
Here are the honest ranges for the work we do most in Santa Monica. A standard lockout during normal hours runs $95 – $160. A rekey runs $25 – $40 per cylinder. A mortise lock repair or rebuild runs $80 – $180 depending on the parts needed. A new deadbolt installation, including hardware, runs $110 – $220. A retrofit smart lock installation runs $140 – $250 plus the lock you choose. After-hours work runs higher because we pay our techs a differential, but that rate is also in writing before anyone heads to your door. The price we quote on the phone is the price on your invoice. No dispatch fee added on arrival, no “it was harder than we thought” surcharge. Call (409) 405-4485 for a free estimate.
We got a call from a tenant locked out of their apartment on Ocean Park Boulevard. The unit was in a 1960s building with an original mortise lock still in the door. Our tech used non-destructive entry to open it in under five minutes, then rekeyed the lock cylinder because the tenant said a former roommate still had a key. We replaced the worn pin and tumbler components inside the mortise lock, confirmed the deadbolt threw smoothly, and left the tenant with a fresh set of keys and a written price for the rekey that matched the quote given before dispatch.
We Also Serve Cities Near Santa Monica
Our Residential Locksmith team handles jobs across the Westside. Beyond Santa Monica, we regularly serve Marina del Rey, Culver City, Beverly Hills, and El Segundo. Each city has its own mix of apartment-era hardware, and we carry the tools and parts to match.
Serving Santa Monica, CA - Our Local Coverage Area
We’re based in the Santa Monica area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs About Residential Locksmith in Santa Monica
Yes. We carry mortise-specific tools and open most Santa Monica apartment doors non-destructively. Drilling is a last resort we recommend only if the lock is already broken or if you’ve specifically asked us to replace a lock we can’t pick. If the door is on a pre-1970s building with an original mortise lock, we’re prepared for that before we arrive. Call (409) 405-4485 and our dispatch team will walk through what your door looks like so the tech arrives with the right kit.
A rekey in Santa Monica runs $25 – $40 per cylinder for most standard locks. Replacing the entire lock usually costs $110 – $220 for the hardware plus labor. Rekeying is cheaper because it keeps your existing hardware and only swaps the internal pins so old keys stop working. On pre-1970s mortise locks, rekeying also preserves hardware that would be genuinely hard to source new. We quote the full price before dispatch and that’s the invoice price.
Our technician arrives in a Preston Locksmith & Security uniform with a name badge, and you get a live trackable arrival link before they reach you. If you want an extra layer of proof, ask the tech for the job number from your original call. The written price you receive before dispatch is the same figure on the tech’s work order. We encourage every Santa Monica customer to verify both the uniform and the price before any tool leaves the bag.
Yes. We install retrofit smart locks and keypads that work with existing Schlage and Kwikset deadbolts, and we handle full hardware swaps when the landlord approves. We also flag the key control issue honestly: if your building has a master key system, a smart lock could break the system or violate your lease. We’ll tell you before we install anything. Smart lock installation in Santa Monica runs $140 – $250 plus the cost of the lock you choose.
Yes, but we check for master pins first. A master key system uses special master wafer pins inside the cylinder that let a building manager’s key open multiple units. If you rekey without accounting for those pins, the unit key can stop opening common areas or the manager’s key can stop working entirely. We test for master pins, coordinate with the building manager when needed, and rekey the unit without breaking key control. The price is still $25 – $40 per cylinder, quoted in writing before we start.
If you need a residential locksmith in Santa Monica, call (409) 405-4485. A live person answers 24/7. You’ll get a written price before anyone is dispatched, a trackable arrival time, before-and-after photos, and a written guarantee on every repair. That’s how we’ve done it since 2008, and that’s how we’ll do it for your door.
Written by Kevin Yoon, Owner at Preston Locksmith & Security, serving Santa Monica since 2008.






